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What our clients say about us

Serviceworks has been fortunate to work with a wide range of prominent and up-and-coming Australian utilities on some of their most important challenges.

Here is what some of our clients have said about Serviceworks and what it's like to work with us:

Australian Power & Gas

"Australian Power & Gas have been using Serviceworks for front and back office services since September 2006. The decision to outsource this function was made easy because of their experience and knowledge in the Australian Energy Market. Serviceworks have proven themselves in delivering Australian Power & Gas into NSW, VIC and QLD markets from a system perspective. Serviceworks have been able to build and evolve with our business as we have grown from zero to 170,000+ customers in this time. Serviceworks have managed the billing system and our customers with the care and due diligence we expect and continue to do so. Serviceworks have been a key element in the success of our business to date."

Deborah Dickens - General Manager Commercial Operations

QEnergy

"QEnergy chose Serviceworks as our back-office partner in late 2009 and by January 2010 had completed a rapid implementation of the systems and processes supporting customer management, transfer and billing. We were initially impressed by Serviceworks understanding of the needs of growth businesses, particularly their preparedness to innovate and deliver a commercial solution. Since going live, QEnergy's already-high expectations have been exceeded, and we have been particularly impressed with the depth of professionalism and expertise in their team, their rapid development and implementation of solutions within a focused commercial framework, and their partnership approach to building our business along with theirs. I could not recommend Serviceworks more highly."

Kate Farrar Managing Director, Qenergy

Services

Customer Management Services
Consulting
Technology Solutions

Markets

Australian Energy Market
Australian Water Market
North American Energy Market
North American Water Market
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