Serviceworks Management

Media Centre

For all media related queries please contact:

Scott Kessler
General Manager, Business Development & Product
Mob: 0408 050 825

Featured Media Releases

Serviceworks presents at the Gold Coast Next Generation Utilities (NGU) Summit - Insight into the consumer perspective

Serviceworks hosted an industry panel at the NGU Summit on the Gold Coast exploring consumer's views of utilities in general, the Smart Grid and Smart Meters.

The session was hosted by Andrew Duncan, Managing Director of Serviceworks and moderated by Tony Wilson.

Tony hit the streets and asked a broad cross section of the community what they thought about their energy retailers, and smart meters. These videos provide a fresh, insightful and often humorous look at the challenges and expectations of utilities from the customer point of view.

Tony was chosen to moderate this session and to undertake the interviews as he is NOT an industry expert.

Click on the videos below to see what consumers really think

Utilities: Do our customers really know us?

The smart technology revolution

A smart meters TV show?

Tony Wilson is a broadcaster, author and world traveller who made his name as a keen observer and comic talent on the ABCTV documentary show Race Around the World. He has appeared on The Einstein Factor and The Offsiders, also on the ABC.

Case Studies

Click on the links below to find out more about recent challenges Serviceworks Consulting has overcome on behalf of their clients:

Supporting a New Entrant into Retail Energy

A start up wanting to become an energy retailer approached Serviceworks for support on a range of challenges, including the licence application process more...

Migration and Management Utility

A regional Australian utility released a tender to source a partner to provide Customer Management Services. Serviceworks was chosen as the successful bidder and more...

Helping a new C&I entrant off to a strong start

A global power generation business with significant generation capacity decided to enter into the competitive retail energy market and focus on organisations that are more...


Customer Management Services
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Australian Energy Market
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